Privacy Policy.

This Privacy Policy explains how Contractor Shield ("we," "us," or "our") collects, uses, shares, and protects information when you use our website and services. We respect your privacy and only collect information that helps us serve you and improve our Service.

When you submit a request, schedule a consultation, or contact us, you may provide information such as:

• Name and contact details (phone number, email address)
• Property location or ZIP code
• Project type, scope, budget range, and timing
• Messages, notes, and consultation details
• Communication preferences

When you visit our website, we and our service providers may automatically collect technical and usage information, including:

• IP address and approximate location
• Browser type, device information, and operating system
• Pages viewed, links clicked, and time on site
• Referring website and marketing campaign parameters
• Cookie and similar-technology identifiers
• Form interaction and conversion events

We use cookies and similar technologies to operate the website and, with your consent where required, to understand performance and improve marketing. We group them into the following categories:

Essential cookies

Required for the website to function, remember your privacy choices, and keep the site secure. These are always active.

Analytics cookies

Help us understand how visitors use the site, which pages and content perform well, and where we can improve.

Advertising and attribution cookies

Help us measure the performance of our marketing, understand which campaigns lead to inquiries, and reduce irrelevant advertising. We use these for lead attribution — connecting a request to the campaign or source it came from.

Preference cookies

Remember choices you make, such as display or communication preferences.

We use the information we collect to:

• Respond to your request and provide the Service
• Coordinate and request contractor proposals for your project
• Prepare comparisons, reports, and recommendations for you
• Communicate with you by phone, email, or text about your project
• Measure and improve our website, content, and marketing
• Attribute inquiries to marketing sources and campaigns
• Protect against fraud and misuse and comply with legal obligations

We do not sell your personal information. We may share information in the following limited situations:

With contractors for your project

When you request help with a project, we may share relevant project and contact information with contractors being considered for that project so they can evaluate the opportunity and prepare a proposal.

With service providers

We use trusted providers to operate our business — for example, hosting, analytics, advertising measurement, customer-relationship management, scheduling, and communications. They may process information on our behalf under confidentiality obligations.

For legal and safety reasons

We may disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of our users, our company, or others.

Business transfers

If our business is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

By providing your phone number and email, you agree that we may contact you about your project and inquiry. If you opt in to text messaging, message and data rates may apply and message frequency may vary. You can opt out of marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us. Consent to marketing messages is not a condition of using the Service.

We keep personal information for as long as needed to provide the Service, meet legal and business requirements, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may be able to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Manage cookie preferences through our footer link
• Opt out of certain targeted advertising

To make a request, contact us at nathon@contractorshieldtn.com. We will respond consistent with applicable law and may need to verify your identity before acting on a request.

The Service is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

Questions about this Privacy Policy or your information? Contact Contractor Shield at nathon@contractorshieldtn.com or (865) 680-9080. We are based in East Tennessee.